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	<title>Comments on: Employee Engagement and Customer Engagement</title>
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	<description>The best in employee engagement...</description>
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		<title>By: 9 Ways to Deliver Common Sense Customer Service &#171; Stop Doing Dumb Things To Customers</title>
		<link>http://www.davidzinger.com/4700-4700/comment-page-1/#comment-3384</link>
		<dc:creator>9 Ways to Deliver Common Sense Customer Service &#171; Stop Doing Dumb Things To Customers</dc:creator>
		<pubDate>Thu, 03 Dec 2009 11:32:42 +0000</pubDate>
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		<description>[...] PDRTJS_settings_746469_post_473 = { &quot;id&quot; : &quot;746469&quot;, &quot;unique_id&quot; : &quot;wp-post-473&quot;, &quot;title&quot; : &quot;9+Ways+to+Deliver+Common+Sense+Customer+Service&quot;, &quot;item_id&quot; : &quot;_post_473&quot;, &quot;permalink&quot; : &quot;http%3A%2F%2Fstopdoingdumbthingstocustomers.wordpress.com%2F2009%2F12%2F03%2F9-ways-to-deliver-common-sense-customer-service%2F&quot; } I really enjoy a visit to David Zinger&#8217;s site. He gets lots of folk involved in what employee engagement means. Like David, I believe that engagement is essential for the delivery of great service. Another guy who thinks the same is Phil Gerbyshak. Here are Phil&#8217;s 9 ways to deliver commonn sense customer service. Headlines only &#8211; take a trip to David&#8217;s excellent website for a bit more detail. [...]</description>
		<content:encoded><![CDATA[<p>[...] PDRTJS_settings_746469_post_473 = { &quot;id&quot; : &quot;746469&quot;, &quot;unique_id&quot; : &quot;wp-post-473&quot;, &quot;title&quot; : &quot;9+Ways+to+Deliver+Common+Sense+Customer+Service&quot;, &quot;item_id&quot; : &quot;_post_473&quot;, &quot;permalink&quot; : &quot;http%3A%2F%2Fstopdoingdumbthingstocustomers.wordpress.com%2F2009%2F12%2F03%2F9-ways-to-deliver-common-sense-customer-service%2F&quot; } I really enjoy a visit to David Zinger&#8217;s site. He gets lots of folk involved in what employee engagement means. Like David, I believe that engagement is essential for the delivery of great service. Another guy who thinks the same is Phil Gerbyshak. Here are Phil&#8217;s 9 ways to deliver commonn sense customer service. Headlines only &#8211; take a trip to David&#8217;s excellent website for a bit more detail. [...]</p>
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