Alex Grech did a fine job of presenting the basics of Buckingham and Coffman’s classic book, First Break All the Rules.
If you have already read the book it is a nice review. If you haven’t read the book it is a great preview. And if you have little time it is a chance to get a view of some of the key ideas.
If we break all the rules, we may break open disengagement and create higher levels of employee engagement within our organizations.