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In Winnipeg today, employees are engaged!

snow man

Every so often we see the headlines.

  • Canadian workers are not engaged.
  • Low levels of engagement.
  • What happened to commitment in the workplace?
  • A new generation of slackers.

Here is the temperature at 9:00 AM CST Wednesday 30 January 2008

  • Condition: Sunny  Temperature: -31.1°C  Wind Chill: -45°C or -49 Fahrenheit

Here is Environment Canada’s Windchill Guidelines for  -40 to -47

  1. High risk: exposed skin can freeze in 5 to 10 minutes
  2. Check face and extremities (fingers, toes, ears and nose) for numbness or whiteness (frostbite)
  3. Risk of hypothermia if outside for long periods without adequate protection

If you are an employee in Winnipeg who went to work today you are ENGAGED.

By the way, as far as I can tell, everyone showed up. 

David Zinger

Join the Employee Engagement Network Today

Monday Morning Percolator #42

Join now to be a founding memeber. Monday 7 a.m. update: The network is less than 2 days old, we already have 7 members (make that 8 just as I was writing this) and many of them are leading experts on employee engagement, work, and leadership. I encourage you to be one of our founding members. You don’t need to be an expert or a blogger. You are an ideal memeber if you are interested in the topic, you want to learn more, or you want to enhance your own engagement.

I am extremely excited and enthusiastic to announce the launch of the Employee Engagement Network. I set up the network on January 26th., 2008.

Click here to visit the network. I have always believed that authentic employee engagement is based on connection and I have been reaching out to others involved in employee engagement to learn from them and to offer assistance.

It is very thrilling to now have a network that all of us involved in employee engagement can interact with each other at our own levels of comfort. We can share resources, offer perspectives, find speakers or presenters, learn about new authors, get practical advice, bring new tools to our organizations, and enhance our own levels of engagement.

Don’t just visit the network…JOIN! You do this by clicking on the SIGN UP link on the top right hand corner of the home page.

There is no charge and we need you. We need your questions, your contributions, and your engaging conversations. You get what you give and you will find that you will get a lot of value from our network.

I have just begun to extend some initial invitations and I look forward to people recognizing the value of this network, wanting to be a part of it, and joining in.

Engage along with me, the best is yet to be!


Visit Employee Engagement

David Zinger

 

 

If you want to engage employees don’t just read this, do this.

How do you get people on board with employee engagement? How do you promote change in the age of choice?

Read the following snippet on leadership and change from Margaret Wheatley, one of the foremost leadership experts:

We never succeed in directing or telling people how they must change. We don’t succeed by handing them a plan, or pestering them with our interpretations, or relentlessly pressing forward with our agenda, believing that volume and intensity will convince them to see it our way. You can scream and holler as much as you want, but if people don’t regard what you’re saying as important, they’ll just ignore you and go on with their own life. (In this way, all people behave like teenagers.)

change

Wheatley then goes on to add:

It is impossible to impose anything on people. We must participate in anything that affects us. We can’t act on behalf of anyone, we can’t figure out what’s best for somebody else. If leaders or task forces refuse to believe this and go ahead and make plans for us, we don’t sit by passively and do what we’re told. We still get involved, but from the sidelines, where we’ve been told to sit and wait. We get involved by ignoring, resisting, or sabotaging all plans and directives that are imposed on us.

From Margaret J. Wheatley, Finding Our Way, p 105.

If you are involved in employee engagement initiatives I recommend you read this about 4 times, print it out, underline it and learn the lessons if you want to create authentic employee engagement with results that matter for all.

Photo Credit: Waiting on the World to Change by http://flickr.com/photos/fotorita/1705242665/

David Zinger, M.Ed.

Employee Engagement Expert

ZENgagement: From you to me to us.

Sometimes I get angry when I hear leaders or managers talk about employee engagement as something for employees or “those people” while neglecting or forgetting that they are employees too!

When we are divided or disconnected how can we expect anything different than disengagement.

city squash

To be humble is not to make comparsions. Secure in its reality, the self is neither better nor worse, bigger nor smaller, than anything else in the universe. It is nothing, yet at the same time one with everything. ~Dag Hammarskjöld

Photo Credit: this city will squash you by http://flickr.com/photos/mugley/1567333379/

David Zinger

Michael Stallard on Employee Engagement (MMP #41)

 Monday Morning Percolator #41

It is an honor today to host an interview with Michael Stallard. Michael in conjunction with Carolyn Dewing-Hommes and Jason Pankau wrote, Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity.

michael-stallard.jpg

I have to admit that the cover and title did not grab my attention but when I started the book, I could not stop and was enthralled by the focus on connection, creating an environment where people feel connected to one another, to their work, and to the larger mission of the organization.

Michael, thank you for agreeing to this interview about employee engagement and your book, Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity.

Q: Can you share with the readers why you decided to write this book at this time?

A: I discovered something that I thought would be valuable to everyone who works in organizations.  It all began when I was chief marketing officer for the private wealth management group at Morgan Stanley.  During that time, I was interested in motivating the team I led and in improving the client experience by firing up people on the front lines who worked directly with clients.  I knew that culture mattered.  As a former investment banker, I had observed great and not so great company cultures.  My experiences and research led me to believe that the only culture that produces sustainable superior performance is a “Connection Culture” in which people feel connected to their work, their colleagues and their organization.
 
Q: When I picked up the book I thought it was going to be full of motivational platitudes and team trick’s for leaders. It wasn’t that at all. It was about authentic and genuine connection to others, our work, and our organization. What does connection mean to you Michael?

A: Connections are part rational and part emotional. It’s the emotional aspect that’s so powerful.  When people feel connected, it’s extraordinary what they can accomplish together. All great leaders create Connection Cultures.  In Fired Up or Burned Out, we tell the stories of some of these leaders of nations, businesses, sports teams and social sector organizations. We also include a few stories of people who did not lead well so readers can learn from their examples as well
 
Q: Can you give us an example of someone who really connected with you at work and made a difference?

A: John Straus, former head of the private wealth management group and my first boss at Morgan Stanley, was great at connecting with me and I in turn felt a strong bond with my management team colleagues and with the people in the marketing department I was responsible for leading.  John gave me the authority, resources and autonomy necessary to get the job done.  We had a strong Connection Culture, it fired us up and as a result we doubled Morgan Stanley’s private wealth management business over a two and a half year period. 
 
Q: Who are you working at connecting with currently?

A: First of all, I’m always mindful of staying connected with my family members and friends.  I meet each Saturday morning for breakfast with a group of good friends.  I also meet most Wednesdays with a different group of guys for lunch.  Being around these friends energizes, challenges and encourages me.   I’m also actively connecting with people at our client companies and the non-profit organizations I’m involved in.  Because I’m an “achievaholic,” I wasn’t intentional about connecting with people in the past. I had deadlines to meett and deals to close. Now I am intentional about connecting and it’s made me happier and more satisfied with my life as well as more creative and more productive. 
 
Q: Your book is full of powerful stories, experiences, and examples. What do you most hope the reader takes away from this book you wrote with Carolyn Dewing-Hommes and Jason Pankau?

 
A: We want people to understand the tremendous effect connection can have, individually and for the organization, and become intentional about connecting with co-workers, family and friends.  I believe that achievaholism is widespread today and it’s sucking the life out of people.  We need to connect with other human beings and when we don’t, there is a price to be paid.  Absent connections, our physical and mental health suffer.  With abundant connections, we thrive.  Life at work can be as satisfying as life outside of work if we create Connection Cultures. 
 
Q: Can you explain what you mean by Knowledge Flow in the book?

A: Knowledge Flow is one of the key elements of a Connection Culture.  It exists when people freely share information, ideas and opinions.  In cultures with a high degree of Knowledge Flow, people feel their opinions are sought and considered.  They feel valued and more engaged because of this.  A high degree of Knowledge Flow also creates a robust marketplace of ideas that fuels innovation and helps decision makers become better informed and therefore make superior decisions.
 
Q: In Part 4 of the book you profile 20 great leaders from a variety of times and settings. Can you mention one leader from this section and one thing you learned by studying that leader?

A: This may surprise you but I think Warren Buffett is a great leader although most people don’t think of him in that way.  When you study him closely and meet him, as I have, you see that he embodies a passion for excellence in business and he cares for people.  It’s this combination in a leader that brings about both task excellence and relationship excellence in organizational cultures.  Buffett is confident but not at all egotistical.  He is driven to build something great rather than be the center of attention.  Of course, he gets a lot of attention but he doesn’t seem to seek it.  His passion is building Berkshire Hathaway and doing so in a way that’s fair, honest and good for society at large.     
 
Q: Michael, you are very open about what you learned at Memorial Sloan-Kettering Cancer Center in New York City in 2004 as your wife went through cancer treatment. How did that influence your views of work and how is your wife, Katie, today?

A: My wife was diagnosed with breast cancer in late 2002 and advanced ovarian cancer in 2004.  Today, she is in remission and feeling fine.  The Connection Culture we experienced at Memorial Sloan Kettering Cancer Center (MSKCC) in New York City made us feel that we were more than just a number.  The doctors and staff cared for us and we could see they cared for each other and for their cause, which is “to provide the best cancer care, anywhere.”  The place had a great buzz of positive energy and it’s one of the leading cancer centers in the world.  Watching them opened my eyes to the power of connection.  Furthermore, the extraordinary support we received from friends and family members was enlightening to me.  Amazon.com just published the story I wrote about it entitled “Alone No Longer.”  It was a life-changing event for me that led me to dedicate my life to increasing connection in the workplace and in society. 

Thank you Michael.

fired-up-book.jpg

I encourage readers of Employee Engagement to buy this book and get connected!
If you would like more information about Micheal book or company visit: www.fireduporburnedout.com.

David Zinger
 

Employee Engagement Chronicle #11

This is the first test of a revamped employee engagement chronicle. It will make use of social bookmarking and notes to present the latest information in employee engagement.

Talking about Employee Engagement

The Cranky Middle Manager 128 Slacker Manager David Zinger

I was interviewed by Wayne on the Cranky Middle Manager Podcast. If you want to listen click on the title above this sentence to go to Wayne’s site and click on the play button. (MP3 12.8MB 26:35 Min)

Here are some notes Wayne put together:

0:00 Welcome to the show. You’ll know quickly enough if this is the right place for you to be. We dedicate this episode to Eris… the Goddess of Strife. Wish I’d known about her when I was giving my last boss her nickname……..

3:50 The quote of the week is from Lao Tzu…. why do we care what others think? Because we do….. this one is for me.

4:30 Welcome David Zinger from his own site as well as The Slacker Manager (full disclosure, they named me slacker of the month or something… I think it’s meant as an honor). He tells us a little about how he and Phil Gerbyshak came to run the joint.

8:00 What are the things his readers are most concerned about? Time management, of course, work life balance and dealing with tough employees. It’s hard sometimes to have a new take on things…that’s why he ( and we for that matter) bring in as many voices and perspectives as they can. The latest cycle is employee engagement… why does it matter and why should I stay the course?

13:50 What are some of the things companies do that dis-engage their employees from customers? The wrong program will do that… NOTE: Not everyone loves FISH! But what does connect people? Well, the single biggest connection is the human connection, which is you and me. Check out Jane Dutton’s research….

20:00 Some people are easier to energize- and stay energized by- than others to be sure. People’s engagement ebbs and flows naturally enough.

Thanks for the interview Wayne, your show is always worth a listen!