Are we engaging in too much email?
A voice from the corner office. Here is a brief snippet from the New York Times Corner Office. Kasper Rorsted, C.E.O. of Henkel, a consumer and industrial products company based in Düsseldorf, Germany, says e-mail can’t replace human interaction.
Q. You mentioned you’re doing less e-mail.
A. I think e-mail is very often disruptive in corporate cultures. You sit next to people and send e-mail to each other instead of walking over or making a call or just trying to look for the personal interaction. I use e-mail more and more as text messaging — just very, very short messages. It’s very efficient, but I am convinced that e-mail does not replace presence. Also, I never read cc e-mails.
Q. What do you mean by that?
A. When I see on an e-mail “cc Kasper,” I delete it. I don’t read it.
A. Because it’s a waste of time. If they want to write to me, they can write to me. People often copy me to cover their back.
Please don’t email a response to this snippet!
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David Zinger, M.Ed., works with organizations and individuals to increase engagement. He is a writer, educator, speaker, and consultant who founded the 3000 member Employee Engagement Network. David is committed to fostering a movement to increase employee engagement 20% by 2020. David’s wrote Zengage: How to Get More Into Your Work to Get More Out of Your Work.
Connect with David Zinger today to improve engagement where you work.
Email: firstname.lastname@example.org – Phone 204 254 2130 – Website: www.davidzinger.com