Overloaded into Rudeness
Over 60% employees blame their bad behavior on being overloaded at work. They say they have no time to be nice. Mental overload and stress short-circuit our capacity to be fully attentive about anything — even those with whom we work. (source)
Throw your overload overboard to set sail with civility at work. Employee engagement relies on achieving results while building relationship. Rudeness not only damages relationships I believe it will diminish results. Niceness is not an extra at work so be extra careful that you don’t get so overloaded that you can’t “play nice.”
David Zinger is nice guy and a global employee engagement expert who uses the Pyramid of Employee Engagement to help organizations and individuals achieve full engagement.