Employee Engagement: Tom Peters Tell Us to Listen!
Are you an 18 second manager?
Be a strategic listener if you really want to foster not just employee engagement but engagement in just about anything. Become a listening professional.
Well said Tom.
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David has a 20/20 vision, even though he is also color blind. He is dedicated to fostering a 20% global increase in employee engagement by the year 2020. Join him in this quest as low levels of engagement are bad for employees, organizations, customers, and the economy.
Why the qualifier of “strategic” listening I wonder…
Rosa,
Perhaps strategy makes it seem important and business like not something too mushy. We have so many poor perceptions around listening.
I’ve been saying this for years. I have described employee research as the “Listening” side of Communication. And, at Hewitt, our official title in this practice area was “Listeners” – I was the Listening Leader in Canada. It made for good conversation as people would always ask what the title of Listener meant.
There is a wonderful print by James C. Christenson titled “The Listener” that I love – my only wish is that the central figure was a woman.
This URL will take you to a page where you can see the print.
http://www.greenwichworkshop.com/details/default.asp?p=2378&a=16&t=4&page=3&detailtype=artist
I love that Listening is being targeted as key to employee engagement. Finally!
Without listening we can’t understand, without understanding how do we do anything that will make real sense? Thanks Jean.