http://www.davidzinger.com/hoist-the-hostmanship-flag-214/ David Zinger on Authentic Engagement, Leadership & Results Thu, 20 Nov 2008 17:05:27 +0000 http://wordpress.org/?v=2.6 http://www.davidzinger.com/hoist-the-hostmanship-flag-214/#comment-340 Ed Brenegar Tue, 24 Apr 2007 17:52:00 +0000 http://www.davidzinger.com/hoist-the-hostmanship-flag-214/#comment-340 Thank you, David, for linking to my series. I agree with you that service is no longer good enough. What makes the difference is when we make it personal in the right way. The Hostmanship book can be acquired from the Greenleaf Center for Servant Leadership in Indiana. It's a book of stories taken from the hospitality industry, but not limited at all to just people who work there. It really is about the personal connection that we make with our guests. It is an important contribution to business ideas that make a difference. Thank you, David, for linking to my series. I agree with you that service is no longer good enough. What makes the difference is when we make it personal in the right way. The Hostmanship book can be acquired from the Greenleaf Center for Servant Leadership in Indiana. It’s a book of stories taken from the hospitality industry, but not limited at all to just people who work there. It really is about the personal connection that we make with our guests. It is an important contribution to business ideas that make a difference.

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