Here are some of the best resources to learn more about honest signals. This is part 2 of a 3 part series. Next Tuesday will be an examination of the potential links between honest signals and employee engagement.
Articles and A Diagram
The Science of Subtle Signals click here
In a wide variety of facets of everyday business, the keys to sustained success may actually lie in understanding the kinds of signals that are ordinarily overlooked: tone of voice, body language, the ways people congregate (or don’t), the time spent on tasks, the rhythms of workplace activity, and the patterns of social networks
NY Times: You May Soon Know if You’re Hogging the Discussion click here
PEOPLE who want to improve their communication skills may one day have an unusual helper: software programs that analyze the tone, turn-taking behavior and other qualities of a conversation. The programs would then tell the speakers whether they tend to interrupt others, for example, or whether they dominate meetings with monologues, or appear inattentive when others are talking.
Sociometric Badges: State of the Art and Future Applications (PDF) click here
Sociometric badges are wearable electronic badges capable of automatically measuring the amount of face-to face interaction, conversational time, prosodic style, physical proximity to other people, and physical activity levels, using social signals derived from vocal features, body motion, and relative location.
Waiming Mok’s diagram of honest signals click here
Davos 2009 IdeasLab – Alex Pentland click here
Authors@Google:Alex (Sandy) Pentland click here
Part 3 Next Tuesday: Honest Signals and Employee Engagement.