Does your survey shed new light on work and the organization?
Employee engagement surveys are instruments to penetrate the blackness of our knowledge about our employees’ attitudes and perspectives about work. They should offer insight leading to action leading to increased employee engagement leading to real improvement in other key metrics we want for our organization and for our employees. Yet often the results seem to get sucked into a black hole, employees are poorly informed about the survey results, and even employee comments made on the survey are kept secret. I encourage you during July and August to determine how you can ensure your survey is a portal to better engagement rather than a black hole that in the process of measuring engagement actually disengages employees.
David Zinger is an Employee Engagement Speaker/Expert from Winnipeg, Canada.