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Employee Engagement: Learn to Boost Engagement with Progress and Setback Conversations

If you are a virtual or mobile manager we need your help: 

  • Do you manage 10 or more mobile or virtual staff?
  • Do you want to improve employee engagement?
  • Do you know how to engage by focusing on progress and setbacks?
  • Are you willing to be experimental in your approach to management?
  • Do you want to make a contribution to the science of engagement?
  • Do you want free coaching to improve engagement?

David Zinger and Fuze are looking for a Virtual Manager to engage in “THE ENGAGEMENT EXPERIMENT.”

THE ENGAGEMENT EXPERIMENT is a 6 week initiative consisting of once a week online progress/setback conversations with half of your virtual reports. Our hypothesis is that regular online manager-generated and employee-focused conversations involving progress will increase employee engagement and other key results. By participating you will learn new engagement skills and approaches for a mobile workforce to achieve results and build relationships.

Ideally you manage 8 or more virtual employees. They will be randomly assigned to the conversation group or the control group. We will assess engagement before and after the experiment along with gathering anecdotal comments and any other relevant metrics.

We’re looking for managers who want to make a difference in their culture by applying new ways of engaging your staff. You have the opportunity to contribute to both the design and delivery of this experiment. We want your input combined with your critical thinking on this approach to engagement.

You will be coached by David Zinger, a global expert on Employee Engagement, on how to construct and hold engaging online conversations about progress and setbacks.

Your online management success will be dependent upon your willingness to ask a few good questions, listen closely to your reports’ responses, care deeply about employee voice, and do what you can to enhance progress and lessen setbacks. We want your thoughts, experiences, and input.

We trust you are excited about making a contribution to the science of organizations, management, and engagement. You are open to post experiment dialogue about the experience.

Your total time commitment to this would be about 10 hours spread over 6 to 8 weeks, in the fall of 2014.

Contact: David Zinger: if you would like to learn more or if  you are interested in volunteering to be an engaging manager.

Excellent and Eclectic Guidance on Employee Engagement and Virtual Teams

How to Successfully Manage Virtual Teams

Fuze Dialogue on Managing Virtual Teams and Employee Engagement

Nearly 40% of global knowledge workers are now considered “anywhere, anytime” workers and an increasing number of us work in different locations than our managers and teams. Managing people and teams you rarely see in person is a reality, yet very few of us are given tactics and tools to be successful.

In conjunction with Fuze, I invited a panel of experts to discuss how managers can foster better employee engagement and performance among remote staff. No boring slides or sales pitches — just unscripted conversation and practical strategies you can start applying right away. I loved being able to watch the four people talking rather than watching an endless array of data slides flashing by on my screen. The sound quality was excellent.

The guests were:

Wayne Turmel, Author, Meet Like You Mean It

Yael Zofi, Author, A Manager’s Guide to Virtual Teams

Claire Ucovich, Head of People and Culture, Fuze

There is so much offered through this dialogue, here are just a few highlights from the one hour free flowing discussion on mobile management:

  • witness how we, as a four person round table, manage and move through our own technical difficulties as we begin
  • we will have technical glitches in our work, they are inevitable, what is key is how we respond to, and manage, these glitches
  • technology tools are necessary for the job yet only 10% of employees are trained in how to use those tools
  • two thirds of people claim online meeting time is wasted
  • 80% of people only use 20% of the features of collaboration tools
  • learn how work is changing and staying the same
  • hash-tags are great tools for remote workers
  • how do we foster the human connection in our mobile efforts
  • learn about the 3 conflicts in mobile management
  • have a people plan, a communication plan, and a risk management plan
  • ensure your fuse technology with the human connection while getting deliverables out the door.
  • hear about some specific examples of companies who are making good use of mobile tools
  • understand why and how we need to  move from agents of change to agents of connection

I hosted this dialogue and I have watched the recording twice, it is packed with perspectives, practices, examples, and ideas you can use.  This is well worth the 55 minutes it takes to watch and you can always break it up by watching  it over a week with five 11-minute periods. Watch now to improve your mobile management and employee engagement.

Webinar Managing Virtual Teams from Fuze on Vimeo.

David Zinger is an employee engagement speaker and expert who lives in Winnipeg Canada and works throughout the world.

Mobile Employee Engagement: Meet Like You Mean It

Create Engaging Mobile Meetings

(Reading time = 1 minute 51 seconds)

Turmel, Meet Like You Mean It

Wayne Turmel is a master of mobile meetings and his 100 page book imparts his wisdom to you to help you ensure mobile meeting success. I appreciate his concrete tips and actions and how by applying what he offers you will create a more engaging mobile experience. He offers a guide to increasing your comfort, confidence, and competence in creating painless and productive virtual meetings. I especially enjoyed reading the book as this type of book can often be a dry affair but Wayne spices it up with humor and a conversational tone that is inviting and engaging. He offers specific tips and includes checklists and templates to put the ideas to use right away.

Here are a few tidbits that stood out for me as I read his book:

  • virtual meetings suck
  • managers spend 50% of their time in meetings
  • About 66% of participants say webmeetings are a waste of time yet in the United States,  people spend 66 million person-hours per year engaged with these meetings
  • 75% of people who use presentation tools have no training before beginning
  • set up everyone as a speaker or panelist for your meeting, loosen your control and set the stage for collaboration
  • Let everyone write on the whiteboard
  • Get photos of people when they are introduced
  • use mostly uploaded files
  • get participants engaged with polls and other tools
  • transform passive participants into active attendees

This book should be in the library of anyone holding virtual meetings and I believe the practices Wayne outline will offer a wonderful boost to mobile employee engagement. I am conducting some experiments with Fuze on a manager’s influence on mobile employee engagement and will be following a number of the fine recommendations that Wayne made to improve the design and delivery of these experimental manipulations in engagement.

David Zinger Picture May 22 2013

David Zinger is an employee engagement speaker and expert who is quite interested in mobile employee engagement and what we can do to improve engagement for people who spend all or part of their day being connected virtually.




Are You Going Mobile with Employee Engagement?

Hold the Phone by David Zinger

Employee Engagement Model Zinger 2011

Are you going mobile with employee engagement. Smart phones, tablets and other mobile devices are very engaging for users and we would be negligent not to use them fully as we work to enhance and increase employee engagement. Here is a snippet from the Times News Network that I read in Delhi earlier this year.

By the end of 2013, the number of mobile-connected devices will exceed the number of people on earth and by 2017 there will be nearly 1.4 mobile devices as against every human.

David Zinger is a Canadian based global employee engagement speaker and expert who believes it will be smart to make good use of smart phones and all the other mobile devices for engagement.

Employee Engagement Friday Factoid 16# : Going Mobile

1.3 billion mobile workers by 2015

By 2015, 1.3 billion people worldwide will be working remotely. That’s almost 40% of the entire global workforce.  (Bring Nomadic Employees Back to the Mothership by Philip Tidd ).


How do we engage with everyone on the go. Imagine our world in just two years when 40% of our entire global workforce is mobile!

David Zinger is a global employee engagement expert who uses the Pyramid of Employee Engagement to help organizations and individuals achieve full engagement.