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The Answer is Clear: The Employee Engagement Business Case

Nailing the Evidence

Employee engagement the evidence from Engage for Success

I appreciate this slide presentation from Engage for Success on the evidence or business case for engagement. Watch it and let’s be done with this discussion about whether engagement does or does not make a difference for business.

The evidence is clear. Employee engagement make a significant difference.

Zinger Associates

David Zinger is working hard to ensure that individuals, managers, leaders, businesses, and organizations understand what they can do to realize the benefits of employee engagement  by following the 10 practices outlined in his pyramid of employee engagement.


Employee Engagement: 13 Employee Engagement Heartbreaks

Cleaning out 13 clogged arteries in employee engagement

Sheriff_Zinger5.1 (2)

Umair Hague wrote an intriguing post on the Harvard Business Review blog entitled: How to Have a Year That Matters. He offered a number of provocative questions, including: Why are you here? What do you want?  Who’s on your side? What’s it worth?

The question that caused me to pause was, what breaks your heart?

Hague stated:

Follow your passion, we’re often told. But how do you find your passion? Let me put it another way: what is it that breaks your heart about the world? It’s there that you begin to find what moves you. If you want to find your passion, surrender to your heartbreak. Your heartbreak points towards a truer north — and it’s the difficult journey towards it that is, in the truest sense, no mere passing idyllic infatuation, but enduring, tempestuous passion.

This made me think about what breaks my heart about employee engagement.

Here are 13 of my employee engagement heart breakers:

  1. Employees who experience work as sheer drudgery.
  2. Employees who are totally drained at the end of the day and have nothing left for their family.
  3. Parents who complain day after day about their work in front of their children and believe they are victims.
  4. That any employee, in any organization, would feel invisible and go unrecognized.
  5. The amount of productivity and performance that drains out of organizations because of disengagement.
  6. That we probably spend more money on employee engagement surveys than actually improving employee engagement.
  7. That employees and organizations believe that for honesty to occur surveys must be anonymous.
  8. That anyone would see disengagement as a punishable offence rather than a trigger for a conversation.
  9. Organization who “get” employees to engage rather than let employees engage and believe that there are “rules” to follow.
  10. When engagement is seen merely as sucking out more discretionary effort from overtaxed employees.
  11. CEO’s who fail to see they are employees and refer to employees as them or human capital.
  12. A mad dash to quarterly results at the expense of employees or organizational sustainability.
  13. The worry that employee engagement will die as a management fad rather than to truly improve how we work, manage and lead.

What breaks your heart in regards to work, management, leadership, and employee engagement?

Employee engagement works when it works for the benefit of all and does not cause heartburn or heartache. I know my heart breakers mean that I am working in the area that I need to be working in and I have found or created my heartfelt calling to improve the world of work.

Zinger Associates

David Zinger is an employee engagement expert who is willing to have his heart broken and also willing to develop and deliver on strong approaches to create hearty employee engagement for the benefit of all.


Employee Engagement and Management Craft: 5 Cores to Great Leadership

Five Core Beliefs to Great Leadership

Thank you Lisa! Lisa Haneberg is an awesome writer and management educator. She wrote her last blog post on New Year’s Day. I have loved her perspectives and provocations at Management Craft. I will miss her wisdom and regular contribution while admiring her personal and professional decisions.

I was honored to work with her in Washington DC. I was thrilled to contribute a chapter on Engaging Management: Put an End to Employee Engagement in her, ASTD Management Development Book. I was helped so much in launching the Employee Engagement Network and launching two other projects by following the great framework she offered in Two Weeks to a Breakthrough.

I asked Lisa for permission to put her last post up on my site. I encourage you to read her five beliefs very carefully and then go beyond reading by practicing them. You could even pair the five beliefs with Two Weeks to a Breakthrough to make 2013 a breakthrough year for yourself in leadership.

Final Blog Post – The Five Most Important Beliefs for Management and Leadership

Lisa Haneberg

by Lisa Haneberg, January 1, 2013

This will be the last blog post I do for the foreseeable future.  I have distilled the essence of great leadership and management into five beliefs. Take on and act based on these beliefs and you will lead well. I promise! I have been observing and learning from the best leaders for 30 years, have held leadership positions for nearly 25 years and have written about management and leadership for 15 years.

I have seen great leaders transform organizations and I have seen terrible leaders suck the life out of workplaces. I know you want to be transformative!

These five beliefs reside deep inside the very best leaders I have had the pleasure to work with over the years.

Five Beliefs at the Core of Great Leadership

1. We are highly talented and highly flawed. This belief should lead to two actions – greatness and tolerance. 1) You are amazing – so go BE amazing. Your organization needs that and you need it (don’t be a Greyhound who never runs). 2) Chill out and be tolerant. You drive half the people around you a little nutty and others will irk you on occasion. Never let personality or style get in the way of working well with others. I am not suggesting you put up with abuse – but most of what irks us is just a clash in style.

2. Management is a social act – it occurs in conversation. Being able to cultivate and catalyze productive and progressive conversations is your currency for getting things done. If you are lacking progress, get people talking.

3. There is big power in small actions. Generating breakthroughs starts with tiny actions that reverberate, build, and then go BAM!! Almost every great outcome started with a tiny act. Take small actions every day in the service of your goals. You will make things happen. For more on this, see my post about the Butterfly Effect here.

4. Calm and persistent is the way to go. No one wants to follow a leader who runs around like his/her hair is on fire. No one wants to follow someone who does not follow through. Be strong, but don’t generate negative drama. Be like a redwood tree – strong, flexible, and a positive force.

5. Leading people is a privilege. You affect people’s lives every day – positively or negatively. Your actions can help people do their best work or send them to drink due to stress and boredom. Leading people is an awesome opportunity – act like you have won the job lottery every day (you have). Go forth and conquer with confidence and grace.

These five beliefs will help you with all the opportunities and challenges you face as a leader. These beliefs are the most important for us to take on and model, in my humble opinion. It all starts here. If you would like to refer back to the very best posts from the blog, or share them with others, please consider picking up a copy of my “best of” book called, Never Ending New Beginnings


Thank you Lisa, vroom….vroom…vroom

Zinger Associates

David Zinger is the leading independent global employee engagement expert. He believes that employee engagement will be integrated into work and management thanks to contributions from thinkers like Lisa Haneberg.  David offers exceptional speaking and education in engagement, management, and leadership. Contact him today at