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Talking about Employee Engagement

By David Zinger on Jan 18, 2008 in Employee Engagement

The Cranky Middle Manager 128 Slacker Manager David Zinger

I was interviewed by Wayne on the Cranky Middle Manager Podcast. If you want to listen click on the title above this sentence to go to Wayne’s site and click on the play button. (MP3 12.8MB 26:35 Min)

Here are some notes Wayne put together:

0:00 Welcome to the show. You’ll know quickly enough if this is the right place for you to be. We dedicate this episode to Eris… the Goddess of Strife. Wish I’d known about her when I was giving my last boss her nickname……..

3:50 The quote of the week is from Lao Tzu…. why do we care what others think? Because we do….. this one is for me.

4:30 Welcome David Zinger from his own site as well as The Slacker Manager (full disclosure, they named me slacker of the month or something… I think it’s meant as an honor). He tells us a little about how he and Phil Gerbyshak came to run the joint.

8:00 What are the things his readers are most concerned about? Time management, of course, work life balance and dealing with tough employees. It’s hard sometimes to have a new take on things…that’s why he ( and we for that matter) bring in as many voices and perspectives as they can. The latest cycle is employee engagement… why does it matter and why should I stay the course?

13:50 What are some of the things companies do that dis-engage their employees from customers? The wrong program will do that… NOTE: Not everyone loves FISH! But what does connect people? Well, the single biggest connection is the human connection, which is you and me. Check out Jane Dutton’s research….

20:00 Some people are easier to energize- and stay energized by- than others to be sure. People’s engagement ebbs and flows naturally enough.

Thanks for the interview Wayne, your show is always worth a listen!

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  1. Wayne Turmel | Jan 19, 2008 | Reply

    Dave, thanks for being on the show…. I think it was a great chat and it’s a treat to have you in the Cranky orbit. If your readers want to put a voice to the face they should definitely check out the show.

  2. David Zinger | Jan 19, 2008 | Reply

    Wayne,
    Not only our show but all the various shows you have offered. You are the “voice” of cranky management.
    David

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    EMPLOYEE ENGAGEMENT enriches everyone in the workplace. It is not sucking out more discretionary effort from employees.

    Authentic employee engagement must function for the benefit of all: employees, leaders, organizations, and customers.

    Employees have higher levels of satisfaction and contribution. Leaders are connected with employees and engaged themselves. The organization is functioning the way it should and customers are receiving the service they deserve.

    Ultimately everyone is getting results that matter to them.

    When this occurs, employee engagement transforms into a more powerful force --- workplace engagement.

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