Most insightful.

I’ve been considering the figures from Gallup and Towers Perrin and Watson Wyatt and others. They all talk of employee engagement, and pretty universally say it’s up to the manager/supervisor.

While they don’t saddle the manager with responsibility to engage the employee, they do say the environment or culture the manager creates encourages (or not!) engagement.

I offer this irony: I’ll wager that the ratio of engagement to disengagement among managers is not that different from the ratio among employees.

And I’m thinking that’s pretty much in line with your seeing division, disconnection, and disengagement as linked.