I believe leaders will need to develop or heighten their social intelligence if they want to enhance and improve employee engagement in their organizations.
Social intelligence, the latest development and transformation from emotional intelligence includes: empathy, attunement, organizational awareness, influence, developing others, inspiration, and teamwork.
I encourage you to watch this 10 minute video of Daniel Goleman being interviewed on the Harvard Business Review site.
Click here if the video fails to open in this window.
The September issue of the Harvard Business Review includes a detailed article on this topic by Daniel Goleman and Richard Boyatzis.
For those who understand emotional intelligence words are vehicles for making people feel a certain way
Robert:
Good point and now our very neurons are also vehicles for making people feel a certain way.
Powerful stuff this social brain.
David
go daniel u rock