Zinger Friday Factoid #9: A Waste of Performance Time
According to “Abandoning Performance Scores,” a case study published in March by Bersin & Associates, the company conducted an internal focus group in 2008 that found managers spent an average of seven hours per employee conducting a performance report. Managers spent little of this time, however, in one-on-one interaction with employees. What conversations did take place rarely stimulated discussions of how to improve. http://talentmgt.com/articles/view/it-s-time-to-drop-the-focus-on-competencies
Commentary
This performance factoid reminds me of the rule from positive deviancy: Never do anything about me without me. Let do less tick boxes and ticking people off and more off the ticks of the clock in meaningful interaction.
David Zinger is a global employee engagement expert who uses the Pyramid of Employee Engagement to help organizations and individuals achieve full engagement.
Would a more operational approach work? Serious question to you.
What if performance management wasn’t a separate process to the day job, but part of the day job. That way, things done ‘about me’ have to be done ‘with me’. Feedback is frequent and continuous (unless you are extremely unproductive!) and is done on work you actually did rather than what you said you would do in the last performance review (possibly 12 months earlier). Measure this activity (so you know it’s being done) and perhaps you have a better process?
Rob.
I like the sense of integration rather than addition.