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You are here: Home / Archives for Pyramid of Employee Engagement

Achieve Progress / Minimize Setbacks: 3 of 10 Daily Questions to Improve Employee Engagement

June 18, 2014 by David Zinger Leave a Comment

Progress and Setbacks

(Reading time = 28 seconds)

Pyramid Model of Employee Engagement

This is the third of a 2 week series outlining a different engaging question you can ask yourself each day. The questions are derived from the pyramid of employee engagement. Here is today’s question based on progress and setbacks, the third block on the pyramid of employee engagement.

What can I do this week at work  to heighten progress and minimize setbacks?

David Zinger developed the 10 block pyramid of employee engagement as a model to structure strong, simple, sustainable and tactical improvements in employee engagement.

Filed Under: Employee Engagement Tagged With: David Zinger Employee Engagement Speaker, Employee Engagement, progress and setbacks, Pyramid of Employee Engagement

Master Performance: 2 of 10 Daily Questions to Improve Employee Engagement

June 17, 2014 by David Zinger Leave a Comment

Master Performance

(Reading time = 28 seconds)

Pyramid Model of Employee Engagement

This is the second of a 2 week series outlining a different engaging question you can ask yourself each day. The questions are derived from the pyramid of employee engagement. Here is today’s question based on maximizing performance, the second block on the pyramid of employee engagement.

What task is most worthy of my attention this week and what makes it worthy of my attention?

David Zinger developed the 10 block pyramid of employee engagement as a model to structure strong, simple, sustainable and tactical improvements in employee engagement.

Filed Under: Employee Engagement Tagged With: David Zinger Employee Engagement Speaker, maximize performance, Pyramid of Employee Engagement

Eugenie Bouchard: What a 19 Year Old Rising Tennis Star Can Teach Us About Employee Engagement

January 22, 2014 by David Zinger Leave a Comment

7 Lessons on Employee Engagement from a Teenage Tennis Player

(Reading time 1 minute 20 seconds)

Eugenie Bouchard (source Wikipedia - Edwin Martinez

Eugenie Bouchard (source Wikipedia – Edwin Martinez

As a Canadian in Winnipeg with the temperature at 42 below, I have caught tennis fever and have enjoyed watching 19 year old Canadian, Eugenie Bouchard, compete in the Australian Open. Her engaged and engaging play, landing her a spot in the semifinals, offers us lessons in engagement.

Here are the 7 engagement lessons I have derived by watching Eugenie play on the other side of the world:

  1. It is always good wherever you work to have a coach. Eugenie has been fortunate to have her coach make the trip with her. Never be afraid of getting lots of coaching to be the best you can be.
  2. Don’t give up, you can infuse inner mental toughness with outer physical composure as you just keep playing your game.
  3. Keep improving performance by making progress while also shaking off setbacks in seconds.
  4. Enjoy your work and embrace your opportunity to be on the center stage.
  5. Know that it takes years of work to become an overnight sensation and when the foundation is laid, expect your success and don’t be surprised by it.
  6. It is always nice to have the support of others (Genie’s army and the country of Canada) behind you, and enjoy and appreciate the love made tangible by the gift of Aussie plush animals they bestow upon you.
  7. At 19, it is okay to say you want to date Justin Bieber. Be poised and assured while never selling out on your youthful moments.

Pyramid Model of Employee Engagement

David Zinger is a Canadian employee engagement expert. He is enjoying the Australian open and honored that his pyramid of engagement has been used by the WTA (Woman’s Tennis Association) in their leadership work.

Filed Under: Achieve Results, Employee Engagement Tagged With: Australian Open, Canadian, David Zinger Employee Engagement Speaker, Eugenie Bouchard, Pyramid of Employee Engagement, tennis, WTA

10 Building Blocks: What is Your Deeper Why of Employee Engagement?

November 26, 2013 by David Zinger Leave a Comment

The why of working.

the Pyramid Model of Employee Engagement Square

Here are four stories that influenced my movement into employee engagement:

My father, a railway executive, became cynical and frustrated with his work. It literally drove him to drink and as a child I would listen to his workplace stories of being thwarted and stymied. I was pleased that later in his life he found his way out of this work-related Dante’s Inferno.

Burt, a production technician I worked with hated his job, management, the company and his co-workers. He lived to retire. Nine months after retiring he hated retirement.

Marla the administrative support person in my department felt misery at work that manifested itself as sourness and belligerence. She sucked the energy out of the department and I usually took the back stairs so I would not have to pass by her desk.

The railway gang I worked with did as as little work as possible. The organization and management was perceived as the enemy and most of this gang lived lives of quiet desperation. Our gang was called the perishable gang because we looked after perishable commodities shipped by rail. I believe had I stayed on this gang that I might have been the one to perish from work.

These are four small glimpses at work. It requires no creativity to go beyond these personal stories to identify the negative impact on results, organizations, customers, and families. There is a better way of work and this means engaging fully with our work.

The Why of Engagement: Work is an invitation, accept it. When you get more into your work you will get more out of your work. Good work is a pathway to achieve results, make contributions, build relationships, strengthen organizations, and help others. Good work will make you well.

The How of Engagement: Increasing and enhancing engagement asks us to use small, simple, strong, significant, strategic, and sustainable tools, actions, and practices. We don’t need to do great work or reach for the moon. Rather if we stay grounded in the work in front of us, the injection of a few small steps done daily will be giant steps for our organizations and the people we serve.

The What of Engagement: The Zinger Pyramid of Engagement is a practical and tactical 10-block evidenced based model designed to improve: results, performance, progress, relationships, recognition, moments, strengths, meaning, wellbeing, and energy. I offer keynotes, speeches, classes, workshops, courses, books, writing, consulting, and coaching to help others discover and act upon the 10 building blocks of engagement and good work. Ultimately good work and full engagement involves just a few steps and it is never more than 10 blocks away.

What is your deeper why, how, and what of working and engagement?

David Zinger Employee Engagement Speaker 2

David Zinger is global employee engagement speaker from Canada working at getting work working for all of us. If you are ready to work with the building blocks of engagement, to ensure that work is for the benefit of all, contact him today to get things started.

Filed Under: Employee Engagement Tagged With: #employeeengagement, David Zinger Employee Engagement Speaker, how, Pyramid of Employee Engagement, Simon Sinek, small is the new significant, what, why

Learn 12 Secrets to Becoming a Thought Leader

November 19, 2013 by David Zinger 19 Comments

Cogito ergo sum – I think therefore I am.

(Reading Time: 5 Minutes)

David Zinger Cartoon Smaller Version

Learn how to be a thought leader from David Zinger’s employee engagement thought leadership. Do you want to be a thought leader? This post outlines a quirky 12 step process to thought leadership.

What’s in a name? I have been referred to as a thought leader in employee engagement and was conferred engagement Guru status by the UK’s Engage for Success movement. I never knew that a business and workplace movement in the UK could confer guru status. I believe that if you think you are a thought leader or a guru in all likelihood you are neither of these things. I don’t think I am a thought leader, just a fifty-nine year old guy living on the Canadian prairies in Winnipeg who developed an abiding passion for the various permutations and combinations of engagement in leadership, management, work, and living.

Here are 12 idiosyncratic steps if you are interested in being thought of as a though leader:

Do I contradict myself? Very well, then I contradict myself, I am large, I contain multitudes. – Walt Whitman

Develop a mild to medium obsession with a topic.  I admit that I am obsessed with engagement and what it means. I can’t resist reading a book or blog about engagement. I check tweets on engagement about five times a day. I think about engagement all the time.  Psychologists suggest we have about two thousand 14-second daydreams each day. A fair number of my daydreams involve engagement.

Be willing to go anywhere to learn about your specialty. I have gone from military bases in Winnipeg to distilleries in Manitoba to learn about engagement. I have walked the tunnels of uranium mines in Northern Saskatchewan and spent time scurrying though a platinum smelter in South Africa in search of engagement. I got a real buzz of engagement by using computers over three summers to interact with honeybees in their hives to learn about social engagement. If you want to buzz off for a few moments click on the title of my free eBook: Waggle: 39 Ways to Improve Human Organizations, Work, and Engagement. Thought leaders need to go anywhere to learn from anyone (even another species) about engagement.

Your best thoughts always begin with ignorance. Everything I have learned about engagement has come from my ignorance. To me, ignorance simply means not knowing. Stupidity is thinking you know when you don’t. It is okay to be ignorant just don’t be stupid about it. Just because we start with ignorance doesn’t mean that we stay there.

You are only half right but don’t let your brains fall out. I believe that half of what I say is right on, evidence-based, and state of the art while half of what I say is wrong. The conundrum  is that I don’t know the difference. Concepts, ideas, and practices need to be played out and what works for one person, team, or organization may not work for another. Jacob Needleman, the philosopher offered the following advice, “it’s good to keep an open mind, but not so open that your brains fall out.”

It is more important to write than be right.  E. M. Forester once wrote, “how do I know what I think until I see what I write.” Writing has proven to be a good way to think. I have written over 2500 blog posts, 3 books, and 10000 tweets. I read to learn but I also write to learn. A thought leader can seldom go wrong by writing.

You can think on our own but you are never alone. Thought leadership does not exist in isolation or a vacuum. I founded and host a 6100 member community on employee engagement.  I have devoted countless hours over the past 6 years to this community and it has been worth every second. We are now firmly embedded in the era of social thinking supplanting solo thinking.

You can never know enough, or retain enough, to stop being a student. I am enthralled by learning and learn from everyone I encounter. I default on being a student. I study rather than read. Currently, I am studying, Employee Engagement in Theory and Practice. I can’t help myself as I make notes and draw little diagrams in the margin, I argue with certain statements and put giant check marks beside other statement, and the white pages of the book are streaked with contrails of yellow highlighter.

the Pyramid Model of Employee Engagement Square

Build a pyramid so that your thoughts will outlast you. I never intended to build a pyramid but I ended up building a 10 block pyramid of  engagement. I am a visual thinker and created images for the key elements of engagement. Before I knew it the blocks took the shape of a pyramid. Partially as a tribute to the great UCLA’s basketball coach John Wooden’s pyramid of success and partially because the pyramid structure created a strong, almost intuitive, visual representation of the tactical and practical requirements of full engagement. It may be premature to declare this but I believe the pyramid of engagement may be my magnum opus, or it could be the manifestation of regression to when I was three years old and  totally engaged in playing with wooden alphabet blocks.

Embrace contradictions and change your mind.  My mind has been changed often in engagement. I have more questions than answers. My thoughts lead me more than I lead my thoughts. I have always loved the line by Walt Whitman at the start of these 12 steps: “Do I contradict myself? Very well, then I contradict myself, I am large, I contain multitudes.”

To find enlightenment be a lamp. A much wiser one than I, the  Buddha, said “be a lamp unto yourself.” We must shine a light on own thinking and approaches. We can go around the globe in search of engagement and fail to realize that it resides in our own hands, head, and heart.

Waggle while you work. My honeybees taught me to waggle. Waggles are their dance-like movements to communicate with their community about sources of pollen and even the location of a new home. I trust my thoughts will help others find and nourish their own engagement work. I place countless links in my tweets and updates on Facebook, Google+, LinkedIn and Twitter feeds.

Think, pray, laugh. I have kept everything in perspective by following the Chinese beatitude: Blessed are those who can laugh at themselves, they shall never cease to be entertained. I also maintain my serenity with the modified serenity prayer I learned about 30 years ago: God grant me the laughter to see the past with perspective, face the future with hope, and celebrate today without taking myself too seriously. Thought leaders who laugh, last. Enjoy Assorted Zingers: Poems and Cartoons to Take a Bite Out of Work.

Alfred Adler was a thought leader for psychological thinking. He didn’t follow Sigmund Freud’s path or someone else’s path, he created his own. Supposedly after presenting his latest theories and thinking on psychology in front of very large audiences he would conclude his presentation with this statement of heartfelt uncertainty, “things could also be quite otherwise.” As we journey forward in engagement towards 2020, let’s never forget that, things could also be quite otherwise.

The map is not the territory. ~ Alfred Korzybski

David Zinger Employee Engagement Speaker

David Zinger has been led around by his thoughts on employee engagement for the past 7 years. He is an employee engagement speaker from the Canadian prairies who believes we must be on the same level with everyone else and that pyramids are for blocks not for people.

Filed Under: Employee Engagement Tagged With: #employeeengagement, 12 steps, B2013, David Zinger Employee Engagement Speaker, Employee Engagement, Pyramid of Employee Engagement, Rosetta Stone, thought leader, thought leadership

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